Tenant FAQs

Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure a rental.

Move-in costs vary by property. Typically, tenants are required to pay the first month’s rent and a security deposit before moving in. Some properties may also require last month’s rent depending on owner preference and application results.

Applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older. All occupants over 18 years old must complete screening and approval.

Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees.

A cosigner may be required if an applicant does not meet the income, credit, or rental history requirements. Cosigners must meet financial qualifications and sign a guarantor agreement or be on the lease itself.

Applications can only be submitted online. A completed application, application fee, and necessary documentation—such as proof of income and identification—are required for consideration.

Rent payments can be made online through the tenant portal, by automatic bank transfer, or by check or money order, depending on the property’s payment options. We encourage online payments for faster processing and convenience.

Check your lease agreement and contact management before getting a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others may have breed, size, or quantity restrictions.

Lease agreements typically require all tenants to remain responsible for the full lease term. If one tenant wants to stay, they may need to qualify on their own or find a replacement tenant, subject to management approval and new lease documentation. Speak with your Property Manager for specific circumstances.

Most leases require written notice prior to moving out. Check your lease for the required notice period, usually 30 to 60 days, and submit your intent to vacate in writing by the stated deadline.

The property management company handles routine maintenance and necessary repairs. However, tenants may be responsible for costs resulting from misuse, negligence, or intentional damage. All maintenance requests should be submitted promptly through the online tenant portal for timely response.